Terms of Service
Fairy Tales Group ApS
Ørestads Boulevard 61A, 7. tv
A booking is binding for both the tour participants and Fairy Tales Group ApS as soon as the participants have paid for the booking. Our tour guide services are invoiced without VAT in accordance with a special scheme for tour guide services in Denmark.
We do full refunds for our Small Group and Private Tours up to 24-hours before the start of the tour.
All cancellation requests must be submitted in writing to firstname.lastname@example.org.
For all Special Tours, cancellation terms will be individual for each project. If you want to know your specific terms, you are welcome to contact us.
The tour descriptions are for illustrative purposes only. Every tour is personal and unique, depending on the tour guide and the local traffic and weather conditions on the day. Fairy Tales Group ApS does not in any way guarantee that specific sights will be visited.
Participants are responsible for familiarizing themselves with practical matters relating to our tours published at www.novafairytales.com/faq.
Participation in our tours takes place entirely at the participants' own risk. Participants are liable for any damage to persons and material caused by themselves.
Any complaints regarding the services provided by Fairy Tales Group must be communicated in writing to email@example.com no more than 7 days after the departure date of the tour.
In the event of a dispute, if the tour participants between Fairy Tales Group ApS fail to reach agreement during negotiation, any dispute shall be settled according to Danish law.
The tour participants consent to the processing of their personal data by Fairy Tales Group ApS for administrative purposes.